Refund policy

Return and Refund Policy

At Minneapolis Outlet, every item is made especially for you once your order is placed. Because our products are printed on demand, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

We stand behind the quality of every product we sell.

 

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.

Please contact us within 7 days of receiving your order and include:

• Your order number
• A description of the issue
• Clear photos showing the problem

Once verified, we'll gladly send a replacement or issue a refund at no additional cost.

 

Size & Color

Please review the sizing guide on each product page before placing your order.

Because every item is custom made, we cannot offer refunds or exchanges for items order in the wrong size or color.

 

Cancellations

Orders may be canceled only if production has not yet begun.

Since production typically starts shortly after an order is placed, we recommend contacting us as soon as possible if you need to cancel.

 

Shipping Issues

If your package is lost in transit or arrives significantly damaged, please contact us. We'll work with our production and shipping partners to resolve the issues as quickly as possible.

 

Refund Processing

If a refund is approved, it will be issued to your original payment method.

Please allow 5-10 business days for your financial institution to process the refund after it has been issued.

 

Questions

If you have any questions about your order, we're happy to help.

Email: support@minneapolisoutlet.com

 

Designed in Minnesota. Worn Everywhere.